Become a Lifeline Volunteer.

Lifeline operates its national telephone crisis line 13 11 14 nationwide.

Volunteering as a Crisis Supporter can be challenging but extremely rewarding.  Working on the frontline of suicide prevention, you could make a significant difference to people experiencing personal crisis.

To become a Volunteer Crisis Supporter, you must successfully complete an application process before you’ll be considered for acceptance into the training course.  The course involves three distinct phases of training with only those who demonstrate the required attributes and competencies being invited to progress to the next phase of training. Applications are now open please be aware places are very limited.

Every minute you give helps us save lives.

Why Volunteer?

Training to become a volunteer Crisis Supporter is a rewarding experience and provides benefits including:

  • Personal and professional growth and development
  • Enhanced self-awareness.
  • Giving back to the community.
  • Learn new skills in a supportive environment
  • Meet new people and make new friends
  • Belong to the Lifeline community
  • Receive ongoing training and professional development
  • Have an impact nationally on crisis support and suicide intervention.

Who can volunteer?

Lifeline is looking for people with:

  •  the ability to express empathy and respect for others and
  • a strong sense of self and self-awareness
  • the capacity to understand and help others.
  • the willingness to learn
  • an openness to diversity

and prepared to:

  • Undergo a Criminal Record Check.
  • Undertake comprehensive training.
  • Fulfil regular shifts.
  • Willing and able to meet all annual accreditation requirements.
  • Work within the vision and values of lifeline.

What is the commitment?

There are three essential elements required to become a confident and competent Crisis Supporter:

  • Practice Hours – Crisis Supporters must attend a minimum of two shifts per month. Whilst generally Crisis Supporters are able to choose shifts which suit them, there are times when call demand will dictate what shifts are available.
  • Professional DevelopmentThroughout the year Crisis Supporters are required to attend PD. These include guest speakers on a range of issues.
  • Supervision – Lifeline Albury Wodonga is dedicated to supporting all our volunteers by providing ongoing learning opportunities.

What’s involved?

Applications are now open please be aware places are very limited. Our training course for Telephone Crisis Supporters is commencing in February. The majority of course modules are held on a Saturday morning from 9am – 1pm with some weeknight sessions held at Albury North Primary School.

An information night for prospective volunteers will be held on Friday the 11th of January 2019 from 6pm – 7:30pm in the hall at Albury North Primary school. Applications close 5pm, Monday 28th January.

You must register to attend please do this via email to training@lifelinealburywodonga.org.au

Many thanks for taking the first steps to becoming a volunteer with Lifeline and we look forward to receiving your application.

Click Here to download the Student Crisis Supporter Position Description.

Click Here to download a Volunteer Crisis Support Worker Application Form in Word format.

Click Here to download the Training Calendar for 2019

Click Here to download a Crisis Supporter Volunteer Information Flyer

What others have said

““It’s enhanced my personal growth and I have developed skills which I apply to my own life””

““It’s improved my confidence, self-esteem and my self-awareness””

““I feel good by making a contribution to the community””

Information Night

An information night for prospective volunteers will be held on Friday the 11th of January,  2019 from 6pm – 7:30pm at a central Albury location. Your attendance is highly recommended. To register please send an email to admin.aw@lifeline.org.au

Many thanks for taking the first steps to becoming a volunteer with Lifeline and we look forward to receiving your application.

Course Fees 

The course fee is $430 (GST free). This subsidised fee covers all training materials, workbooks and the two day ASIST course (Applied Suicide Intervention Skills Training). Please note; included in the course fee is a $50 non-refundable administration fee.

Course fees can be payed via cheque or bank transfer and are required to be paid either in full before the commencement of training or via an instalment plan. All instalments are required to be paid before the last night of training.

Part scholarships are available for those who would find it difficult to pay the full amount. For application details please contact the trainer on 02 60211 077.