Skip to content

Accidental Counsellor

Accidental Counsellor is aimed at those who would like to be able to safely and effectively support friends, family, colleagues, and strangers who are in distress or experiencing a crisis.

Peer Support Training

Peer support is essential for the development of community and corporate resilience, that is why we develop and tailor our programs to help all Australians to support each other.

Accidental Counsellor by Lifeline will provide you with basic skills and a structure to enable you to provide immediate support and assistance using the ‘Recognise, Respond, Refer’ model.

The skills learnt in the Accidental Counsellor course can be applied in many contexts, and will provide participants with skills in active listening, calming and effective gentle questioning. You will also learn how to ask openly about suicide risk and respond safely whatever the answer.

The course is open to anyone and no pre-existing skills or knowledge are required.

Please be aware that this course is NOT intended to train participants to be a counsellor.

For more information about becoming an Accidental Counsellor visit our Contact page and fill in the Expressions of Interest form.