Volunteer with us

Volunteers are the backbone of Lifeline. They are unified in their purpose to make connections, bring hope and save lives. We need passionate and committed volunteers who value the opportunity to connect with others and believe that every life is worth saving.

Please join us to help ensure that no call for help goes unanswered.

Lifeline Albury Wodonga Telephone Crisis Support Volunteers are able to express empathy, listen respectfully to others and willing to commit to supported ongoing training.

Volunteer to be a Crisis Supporter

Lifeline Australia is a Registered Training Organisation (RTO) 88036.

As a designated training site under the Lifeline Australia RTO 88036, Lifeline Albury Wodonga complies with the National Vocational Education & Training Regulation Act 2011.

Crisis Supporter Training is a verified training course where you become qualified to provide lifesaving support to those who need it most in our community.

Want to know more? Check out some of our resources below:

Pre-enrolment Course Information Booklet
Lifeline Australia RTO Compliance Manual
Crisis Supporter Training FAQ August 2023
Important Course Dates 2023

Applications are now closed for our Crisis Supporter Volunteer training. Keep an eye on our social media and this page for the next time we are looking for volunteers.

Why do people volunteer to be a crisis supporter?

Personal and professional growth and development

Enhanced self-awareness.

Giving back to the community.

Learn new skills in a supportive environment

Meet new people and make new friends

Belong to the Lifeline community

Receive ongoing training and professional development

Have an impact nationally on crisis support and suicide intervention.

Who can volunteer?

Lifeline is looking for people with:

  • The ability to express empathy and respect for others and
  • a strong sense of self and self-awareness
  • The capacity to understand and help others
  • The willingness to learn
  • An openness to diversity



‘Volunteering is so rewarding, particularly when you’ve helped someone to stay safe’.

Crisis Support Volunteer

Acknowledgement – The training of new crisis supporters is proudly sponsored by the employees of Zauner Construction.