Volunteer with us

Volunteers are the backbone of Lifeline. They are unified in their purpose to make connections, bring hope and save lives. We need passionate and committed volunteers who value the opportunity to connect with others and believe that every life is worth saving. Please join us to help ensure that no call for help goes unanswered.

Volunteer to be a Crisis Supporter

Volunteering as a Crisis Supporter can be challenging but extremely rewarding. Working on the front line of suicide prevention, you could make a significant difference to people experiencing personal crisis.


What’s involved?

Our training course for Telephone Crisis Supporters is commencing in March. The majority of course modules are held on a Saturday morning from 9am – 1pm, some full day session and weeknight sessions. Please review the documents below and attend the information session before applying.

Training & Information Session dates

Our training course is commencing in March. The majority of course modules are held on a 
Saturday morning from 9am – 1pm, some full day session and weeknight sessions. Please 
review the dates below.


Information Sessions:
Sat 6 Feb (2pm – 3:30pm) and Mon 8 Feb (6pm) via Zoom
 (Concluded)

Training Dates:
Sat 13 Mar (9am-1pm): Foundational Knowledge


Sat 20 Mar (9am-1pm): Micro Skills & Self-Awareness


Sat 27 Mar (9am-1pm): Micro Skills & Supervision


Wed 7 Apr (6pm-9pm): Lifeline Practice Framework 1


Sat 10 Apr (9am-1pm): Lifeline Practice Framework 2


Sat 17 Apr (9am-4pm): Introduction to Suicide


Sat 24 Apr (9am-1pm): Suicide Crisis Support


Sat 1 May (9am-1pm): Safety Issues


Sat 8 May (9am-1pm): Understanding Differences


Wed 12 May (6pm-9pm): Practice Clinic


Sat 15 May (9am-1pm): Putting it all together


Mon 17 till 22 May, Assessments by appointment.

For information: Call (02) 60 211 077 or email trainingaw@lifeline.org.au

Applications have closed for the current intake.

Why do people volunteer to be a crisis supporter?

Personal and professional growth and development

Enhanced self-awareness.

Giving back to the community.

Learn new skills in a supportive environment

Meet new people and make new friends

Belong to the Lifeline community

Receive ongoing training and professional development

Have an impact nationally on crisis support and suicide intervention.

Who can volunteer?

Lifeline is looking for people with:

  • The ability to express empathy and respect for others and
  • a strong sense of self and self-awareness
  • The capacity to understand and help others
  • The willingness to learn
  • An openness to diversity



‘volunteering is so rewarding particularly when you’ve helped someone to stay safe’

Crisis Support Volunteer

Acknowledgement – The training of new crisis supporters is proudly sponsored by the employees of Zauner Construction.