Volunteering With Lifeline
Our Telephone Crisis Support Volunteers are essential in making a difference in the lives of people seeking help through the 13 11 14 crisis support line
Lifeline receives a call every 30 seconds. Despite our best efforts, 9 Australians die every day by suicide. We believe this is preventable.
Becoming a volunteer will save lives and enrich your own life too. Some of the crises that our callers experience include: suicide, relationships, mental health issues, loneliness, addiction, grief, physical health problems, etc.
Lifeline is non-judgmental, confidential, and accessible at all times. Help save the next life.
Lifeline Albury Wodonga Telephone Crisis Support Volunteers are able to express empathy, listen respectfully to others and willing to commit to supported ongoing training.
Become a Telephone Crisis Supporter (TCS) Volunteer
We appreciate your interest in becoming a Volunteer Crisis Supporter with Lifeline Albury Wodonga and invite you to read the below information:
If you have any questions about becoming a Telephone Crisis Support Volunteer not addressed in the resources above, please email: trainingaw@lifeline.org.au
Information Sessions
The next Volunteer Crisis Supporter Information Session will be held on:
Wednesday 5th June 2024 (online)
6pm – 7.30pm
Online Only
Saturday 8th June 2024 (in person)
10.30am – 12pm
Live Better Building, 432 Townsend St, Albury
Wednesday 12th June 2024 (online)
6pm – 7.30pm
Online Only
Become a Lifeline Telephone Crisis Supporter (TCS)
The Crisis Supporter Workplace Training is designed to equip students with the skills and knowledge they require to undertake the crisis supporter role. The training comprises three phases:
- Phase 1 – Blended learning (e-learning + face-to-face)
- Phase 2 – Student Placement
- Phase 3 – Probation Stage 1 + Stage 2
The duration of the training is a minimum of 170 hours to achieve Accreditation as a Lifeline Crisis Supporter and if successful, students will obtain a nationally recognised Statement of Attainment in:
- CHCCCS003 Increase the safety of individuals at risk of suicide
- CHCCCS019 Recognise and respond to crisis situations
- CHCCCS028 Provide client-centred support to people in crisis
Delivery of training is on behalf of Lifeline Australia RTO 88036
This training program is NOT intended to equip participants to undertake therapeutic or counselling work.
Still Have Questions?
If you have any questions or wish to have a chat about volunteering with Lifeline Albury Wodonga, we would love to hear from you. Please contact our friendly team on 02 60 211 077 or trainingaw@lifeline.org.au
The training of new crisis supporters is proudly sponsored by the employees of Zauner Construction.